Austin Energy Letter to Neighbors along Morrow and Grover

The following letter from Austin Energy has been received by some neighbors along Grover and Morrow:

As you are aware, there is a major development on the West side of Lamar called Crestview Station. As a result of this development, Austin Energy is constructing a new substation at the north end of the development near the intersection of Lamar and Morrow. To meet the demand created by growth in the area, some existing electric lines will have to be upgraded. One of the lines that requires upgrading runs from Lamar and Morrow, proceeding west on Morrow, across the railroad tracks to the intersection of Grover and then south on Grover to Cullen Ave.

You may have already noticed some work being performed along the line and we have been informed that our tree trimming crews are now working in the area to clear the lines for the work that needs to be done. At present, work on the upgrade of the line is scheduled to begin in mid-October with crews drilling holes for the new, taller poles. In late October, new poles will be set and new wire installed. The work is scheduled to be completed in six to eight weeks. We anticipate little interruption to your service as we do our work.

We are aware that along Grover, some of the poles are located a significant distance into the front yards of many customers. Crews will take precautions to minimize impact to the yard and AE will restore the yard to as near the condition it was in prior to our work being done [as possible]. If you have questions concerning the work to be done, have an issue when the work is underway, or after the work is completed, please call 322-6442 and I will assist you.

We value you as a customer and appreciate your understanding of the need for this work to be completed.

Sincerely,
Sonny Poole - Supervisor
Public Involvement & Real Estate
Austin Energy
512-322-6442